Contact Us

Get in touch with the Joker Stoker team. Email us at [email protected] for content corrections, partnership proposals, or feedback. We reply within 24 hours on business days.

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If you need to get in touch with our team, the fastest way is by email. We handle all enquiries related to content accuracy, partnership proposals, and general feedback through a single inbox. Most messages receive a reply within 24 hours on business days.

For any questions about reviews, casino ratings, or slot data published on jokerstokercasino.com, write to us at [email protected]. Please include the URL of the page your message relates to so we can locate the content faster and provide a precise answer.

How We Handle Enquiries

Our editorial team reviews every incoming message manually, and we sort each one by topic before passing it to the right specialist. Below are the main categories we process and the typical response time for each.

  • Content corrections: We verify the data against at least 2 independent sources and publish updates within 48 hours.
  • Partnership proposals: We evaluate each pitch individually and reply within 5 business days with next steps.
  • Advertising enquiries: We accept submissions only from licensed operators and verified providers, with a 7-day review window.
  • General feedback: We read every message and reply within 24 hours on business days.
  • Press and media requests: We handle interviews and quote requests through the same inbox, usually within 3 days.

Partnership and advertising enquiries are also processed through the same email address. Please include your company name, website URL, and a brief description of the proposed collaboration. We do not accept partnerships with unlicensed platforms under any circumstances.

Disputes, Responsible Gambling, and Office

We do not operate a casino, process payments, or manage player accounts. If you have a dispute with an online casino listed on our site, we recommend contacting that operator’s support team directly or filing a complaint with the relevant licensing authority. While we cannot intervene in disputes between players and casinos, we track complaint patterns and factor them into our ratings when we re-evaluate operators every 90 days.

For urgent matters related to responsible gambling, please contact GamCare at www.gamcare.org.uk, GamblingTherapy at www.gamblingtherapy.org, or Gamblers Anonymous at www.gamblersanonymous.org. These organisations have free, confidential support around the clock. Our team is not qualified to provide counselling, but we are happy to point you in the right direction.

Our office is located at Bradford Court Business Centre, 123-131 Bradford St, Birmingham B12 0NS, United Kingdom. All postal correspondence should be directed to this address. If you are sending physical documents, please allow 5 to 7 business days for processing after delivery.